Frequently Asked Questions
Below are some of the most common questions we receive from exhibitors. If you can't find the information you need below, please contact Exhibit Management at 541.346.3537 or .
Current contracted exhibitors may log in to the Exhibitor Services Portal for the most up-to-date information on services and ordering options throughout the conference cycle.
Where can I find my login information to the Exhibitor Services Portal?[ + ][ – ]
If you’re a confirmed exhibitor, your login credentials were sent to you via email in your booth reservation acknowledgement. If you have trouble locating the information, please .
Who attends the conference?[ + ][ – ]
The National Charter Schools Conference attracts approximately 5,000 education and technology leaders from across the United States, the majority of whom are key influencers for educational purchases. Titles include school leaders and administrators, COOs, CFOs, state association executive directors, teachers, board members and policymakers.
Does carpeting/furniture/electric come with my booth? How do I order additional furnishings?[ + ][ – ]
Everything included in your booth package is listed on the Pricing and Benefits page. Additional furnishings and services can be purchased through the Exhibitor Manual, which includes detailed information on exhibitor activities, important exhibit guidelines, shipping, utilities and special services, and other exhibit logistics. All contracted exhibitors will have access to the Exhibitor Manual online through the Exhibitor Services Portal starting April 2020.
Arata Expositions, the official general services decorator and drayage contractor for the exhibit, will maintain a service desk in the exhibit hall during installation, exhibit hours and dismantling. Contact Diane Rosen with Arata Expositions:
How do I ship materials to the conference?[ + ][ – ]
Shipping information is included in the online exhibitor manual through the Arata Marketplace. All contracted exhibitors who have paid their booth balance in full have access to the exhibitor manual online through the Exhibitor Services Portal, available in April 2020. For additional shipping questions, please contact Diane Rosen with Arata Expositions:
Are there any restrictions on what I can include in my booth?[ + ][ – ]
The answer to this question depends on your booth size and configuration. Please consult item 2 in the NCSC20 Exhibit Hall Rules and Regulations for more information.
Decorations such as balloons, hanging signs and banners are subject to approval. Please refer to the Exhibit Hall Rules and Regulations for a detailed description of the rules, regulations and liabilities governing the NCSC20 exhibit.
All hanging signs and specialty booth designs require written approval from .
If you have any questions about your booth design or approvals you think you will need to ensure successful booth installation onsite, please contact .
Do you have booth spaces that are smaller than 10' x 10'?[ + ][ – ]
We do not offer booth spaces smaller than 10' x 10'. If you wish to increase the size of your booth, please contact with your request. Booth pricing is based on 10′ x 10′ increments.
Are there discounts available for nonprofit organizations?[ + ][ – ]
We offer a discounted booth rate for organizations with an annual revenue under $2 million. Please see our Pricing and Benefits page for details on booth rates.
How can I get an invoice or a W–9 form?[ + ][ – ]
Invoices and W-9 forms are readily available in the Exhibitor Services Portal under “Accounting Services.”
How can I pay my account balance? Can I pay by credit card over the phone?[ + ][ – ]
We cannot accept credit card payments over the phone. For your security, we never store credit card information. You can make a credit card payment at any time by logging in to the Exhibitor Services Portal and selecting “Pay Account Balance.”
You may also pay by check. Make checks payable to NCSC and mail to:
National Charter Schools Conference
1277 University of Oregon
Eugene, OR 97403-1277
How can I update my company name, company contact, email address, etc., for exhibit logistics purposes?[ + ][ – ]
You can update your company’s published information, organization description or product/service categories through the Exhibitor Services Portal under “Manage your Profile.”
Any changes to your company name, contacts and contact emails addresses must be submitted in an email to .
How do I register my booth staff and how many badges do I receive?[ + ][ – ]
Each exhibiting organization receives two (2) complimentary full-conference registrations per 10' x 10' booth space reserved. Badges beyond this complimentary limit will be assessed at the exhibitor rate per badge.
Please register any necessary booth staff through the Exhibitor Services Portal starting Winter 2020.
Can exhibitors attend sessions or other conference events?[ + ][ – ]
Contracted exhibitors may use complimentary registrations included in booth package to attend all conference activities that do not require an additional fee (e.g., ticketed workshops and special fee-based events).
Register booth staff in the Exhibitor Services Portal starting Winter 2020.